How to Buy and Manage Telecommunications

Telecommunications Training Courses
How to Buy and Manage Telecommunications TC-01
How Telecommunications Sytems Work TC-02
Telecommunications Technologies TC-03
Telecommunications Troubleshooting TC-04

How to Buy and Manage Telecommunications - 1/2 Day/Course 1

Unlock the mystery of telecommunications services and how to buy them. This is an incredibly valuable session that tackles the most important issue in telecommunications today - the bill.

Learn how to order and properly pay for telecommunications services from industry insiders. This course starts and ends with the bill: the universal point of contact between your organization and the phone company.

The course includes:

  • Anatomy of the telephone bill.
  • Local telephone company bills.
  • Long distance telephone company bills.
  • Toll free numbers and when to use them.
  • Routing options that can save you money.
  • Cost per minute and tricks telephone companies play.
  • Billing issues for companies that manage their own PBX.
  • Special services including Centrex and ISDN.
  • T1 Lines and Primary Rate ISDN charges.
  • Special Surcharges and credits.
  • Line, port and trunk charges.
  • Local calls you pay for.
  • Universal service funds.
  • Billing Options.
  • Yellow Pages.
  • Taxes. Credits.

Recommended for: telecommunications procurement specialists telecommunications and data center managers.

May be taken in conjunction with the following training courses:

Fees and Scheduling

Please visit our fees and scheduling page for more information.

TKO Video Communications

TKO also provides video conferencing equipment, outsourcing and event management including global satellite broadcasting, video and audio streaming and audio conferencing services.