Telecommunications Troubleshooting

Telecommunications Training Courses
How to Buy and Manage Telecommunications TC-01
How Telecommunications Sytems Work TC-02
Telecommunications Technologies TC-03
Telecommunications Troubleshooting TC-04

Telecommunications Troubleshooting - 1 Day/Course 4

Solidify your telecommunications troubleshooting knowledge with this in-depth training course. Throughout this class you will be challenged by increasingly advanced modes of troubleshooting telecommunications equipment.

In our lab exercises students perform both call traces and routing analysis with technical instruction from our industry experts. T1/PRI, BRI and V.35 analysis will help technicians and even experts to understand the issues underlying common telecommunications problems. TKO's hands-on labs provide users with the important skills they'll need to pinpoint failures and to take solutions back home. The training course includes:

  • Strategies for troubleshooting
  • Isolating failures
  • Alarm Reporting
  • Loop back analysis
  • Trunk routing analysis
  • Routing table analysis
  • Call setup message analysis
  • Port isolation
  • Trunk routing analysis
  • Basic Rate ISDN (BRI)
  • Primary Rate ISDN (PRI)
  • Q.921 and Q.931 protocols
  • Cause codes and what they really mean
  • T1 Circuits and Channel Banks
  • Bit analysis (A and B bits)
  • Bonding failure analysis

Recommended for: Telecommunications and IT technicians, engineers and operators of telephone or video networks

May be taken in conjunction with the following training courses:

Fees and Scheduling

Please visit our fees and scheduling page for more information.

TKO Video Communications

TKO also provides video conferencing equipment, outsourcing and event management including satellite broadcasting, video and audio streaming and audio conferencing.