ViewStation 4000 - Specifications

polycom viewstation ex
See larger image

ViewStation 4000 Specifications

  • Cisco AAVID certified
  • ITU H.323 and H.320 compliant

User Interface of the ViewStation 4000

  • User-friendly graphical user interface that is easy to read from a distance
  • Handheld, ergonomic remote control
  • Web interface (Internet Explorer 5.5 & 6.0; Netscape Navigator 6.0 & 6.1)
  • Custom logo on home screen with speed dial numbers

The Polycom Office Experience

  • People+Content™ allows dual display of video and PC graphics
  • Conference on Demand™ initiates unscheduled MGC calls from the endpoint
  • Call Detail Records enables billing of calls and tracking with Global Management System
  • Global Management System for centralized management
  • Global Directory Server for live global address book
  • PathNavigator for easier call placement and network
  • cost optimization
  • Polycom Video Error Concealment (PVEC) for improved video quality on networks with packet loss
  • MGC Click&View integration for individual screen layouts

Polycom ViewStation 4000 Bandwidth

  • Max Data Rate H.320: up to 2 Mbps
  • Max Data Rate H.323: up to 2 Mbps

Video Standards

  • H.261, Annex D
  • H.263+ Annexes: L, F, T, I, J, U, u
  • H.263++ Annex D
  • ITU 60 fields per second letterbox

ViewStation 4000 Video Features

  • Automatic VCR recording of all video conferencing endpoints based on the person who is talking
  • 4 monitor support to simultaneously display full-screen video from up to 4 endpoints plus PC content on a separate XGA projector
  • Automatic Picture-in-Picture (PIP)

Video Outputs (10 outputs)

  • 4 x MiniDin S-Video (Support for 4 independent monitors)
  • 4 x RCA/Phono, composite (Support for 4 independent monitors)
  • 1 x RCA/Phono, composite (VCR)
  • 1 x XGA (projector)

Video Inputs (7 inputs)

  • 1 x MiniDin S-Video (document camera)
  • 1 x MiniDin S-Video (main camera with PTZ control)
  • 1 x MiniDin S-Video (second camera with PTZ control)
  • 1 x RCA/Phono, composite (main camera)
  • 1 x RCA/Phono, composite (VCR)
  • 1 x RCA/Phono, composite (document camera)
  • 1 x RCA/Phono, composite (second camera with PTZ control)

Optional Polycom PowerCam External Camera of the ViewStation 4000

  • Ultra-quiet, ultra-fast Pan, Tilt, Zoom (PTZ)
  • 65° Field of View
  • Tilt Range: +/- 25° (up/down)
  • Pan Range: +/- 100° (left/right)
  • Total Field of View: 265°
  • 12x Zoom; f-4.2 to 42mm
  • F=1.85 to 2.9 mm
  • Automatic White Balance
  • Auto Focus
  • 20 camera presets (10 local and 10 far end)
  • Far end camera control

Video Formats


You may also be interested in learning more about:


  • Works from any video conferencing endpoint with embedded MCU (not just host site)
  • Dual images (transmits people and high resolution content simultaneously)
  • Dual audio (transmits audio from room microphones and PC simultaneously)
  • Available on IP and ISDN

Live PC Content Resolution

  • VGA (640 x 480)
  • SVGA (800 x 600)
  • XGA (1024 x 768)
  • 4CIF or CIF for S-Video and composite inputs

Live People Video Resolution

  • 4CIF (704 x 576)
  • CIF (352 x 288)
  • QCIF (176 x 144)

Still Image Transfer

  • CIF, 4CIF (H.261 Annex D), 16 CIF High resolution (H.263)

Other Content Input Options

  • Polycom SNAP for high-resolution graphics capture of PC content
  • pc Presents for Microsoft PowerPoint presentations from your desktop

Optional Visual Concert™ FX

  • Tabletop device (for audio and video input from PC or Macintosh)
  • Output: up to 1024 x 768, 60 Hz
  • Input: up to 1280x1024, 60 Hz
  • 1 x audio input for PC
  • 1 x video input for PC up to 1280 x 1024, 60 Hz
  • 1 x video out for projector up to 1024 x 768, 60 Hz
  • 3 x 10/100 Ethernet hub

Audio Features

  • Instant Adaptation Echo Cancellation
  • Automatic Noise Suppression (ANS)
  • Automatic Gain Control (AGC) - voice activated
  • Built-in tonal speaker test
  • Audio mixer
  • Audio level meter
  • Telephone POTS support
  • Ability to talk over VCR audio

Audio Standards

  • 7 kHz G.722, G.722.1
  • 3.4 kHz with G.711, G.728

Audio Outputs (4 outputs)

  • 2 x RCA/Phono line level (VCR)
  • 2 x RCA/Phono line level (main audio)

Audio Inputs (4 inputs)

  • RJ-9 to microphone (daisy chain up to 2 microphone pods)
  • 1 x RCA/Phono line level (Mixer/Auxiliary)
  • 2 x RCA/Phono line level (VCR)

Digital Tabletop Microphone

  • 360° voice pick-up, unidirectional performance
  • Automatic room noise reduction
  • Gated mixer built into microphone
  • Includes 2 microphones pods
  • 3 hyper-cardiod microphones in each microphone pod
  • Button on each microphone pod
  • Can be mounted to ceiling or walls

Network Features

  • Automatic H.320/H.323 video conferencing calling
  • Down-speeding over IP and ISDN
  • OneDial intelligent call management attempts call on preferred network (IP or ISDN) and automatically rolls over to secondary network if needed
  • Auto SPID detection and configuration
  • Maximum call length timer
  • Dial ISDN lines separately or simultaneously
  • NATO standard KG-194/KIV-7 encryptor support with on-screen and address book dialing
  • Software upgradeable Inverse Multiplexer (IMUX)

ViewStation 4000 Frame Rates (point-to-point video conferencing)

  • 15 fps - 30 fps
  • Intelligently selects frame rate for best video performance
  • Near TV-quality letterbox 60/50 fields video for NTSC/PAL at 512 Kbps and above

Embedded MPPlus Video Conferencing

  • Supports mixed combinations of IP, ISDN, and analog telephone calls
  • Supports normal analog telephones
  • Supports IP telephones
  • Automatic IP and ISDN down-speeding
  • Automatic MPPlus Presentation modes to automatically switch between presenter and continuous presence modes
  • Dial-in and dial-out during MPPlus video conferencing calls
  • Continuous presence or voice switched
  • Chair control from endpoints or host system on ISDN
  • Chair control from endpoints or host system on IP
  • Embedded MPPlus video conferencing for 5 sites (4 IP/ISDN sites + 1 POTS audio)
  • Cascade up to 14 sites (10 IP/ISDN sites + 4 POTS audio)
  • Mixed network cascading
  • Password protection for incoming calls
  • Supports People+Content dual streams from any endpoint (not just host site)

Quality of Service and Experience - iPriority™

  • Polycom Video Error Concealment (PVEC) for concealing packet loss
  • DiffServ DHCP (CoS)
  • IP Precedence (ToS)
  • Automatic NAT discovery
  • Asymmetric speed control
  • Dynamic bandwidth allocation
  • Packet and jitter control
  • Proactive network monitoring
  • Network Address Translation (NAT) support
  • Fixed TCP/UDP port firewall support
  • Lip synchronization
  • Echo suppression
  • Echo cancellation
  • Auto gatekeeper discovery
  • Automatic gateway dialing profiles
  • Specify outbound call routing for gateway/ISDN
  • Closed captioning and text chat support both in and out of calls
  • Keypad audio confirmation - makes dialing easy

Network Interfaces Supported

  • 2 independent 10/100 Ethernet ports for IP (LAN, DSL, cable modem)
  • Integrated Ethernet switch
  • 1 x POTS for voice
  • Optional 2-port Serial Module (V.35/RS-530/RS-449 with RS-366 dialing)
  • Optional wireless LAN support via Ethernet port
  • Optional Quad BRI (Basic Rate Interface)
  • Optional PRI (Primary Rate Interface) T1/ E1

Ethernet Connectivity

  • Internal live video unicast or multicast stream to Cisco IP/TV, Apple Quicktime, etc.
  • T.120 interface for Microsoft Netmeeting

Directory Services

  • 1000+ number local directory
  • 10,000+ number global directory
  • Unlimited MPPlus entries
  • Live address book with Polycom Global Address Book automatically and quickly removes endpoints from directory if they are turned off
  • Live address book with Polycom Global Address Book automatically and quickly updates directory with address changes or new endpoints
  • Automatic ISDN localization of calls
  • Polycom Global Address Book integrates with Active Directory/LDAP

Security Features of the ViewStation 4000

  • Independently tested for endpoint security
  • Enhanced integration for independently certified corporate and classified encryption devices
  • Secure password authentication
  • Unique factory default passwords
  • Dial-in meeting password
  • Do not disturb meeting feature for MPPlus calls
  • Do not disturb meeting feature for point-to-point video conferencing
  • Select which menu screens to password protect
  • SNMP security alerts for failed and successful password authentication attempts
  • Option to disable mixed protocol MPPlus calls
  • Option to disable remote interfaces (FTP, SNMP, Telnet, HTTP, Streaming)

ViewStation 4000 System Management

  • SNMP management
  • Software upgrades via PC, IP, or in a ISDN video call
  • Administrator configurable dialing speeds
  • Integrated Web server for remote management and Microsoft PowerPoint presentations
  • Remote administrator video-only monitoring of room or video conferencing calls from integrated Web server (enabled/disabled from endpoint for security)
  • Account number validation at call initiation integrated with Polycom Global Management System for billing purposes
  • Built-in extensive Call Detail Records (CDR) that do not require separate external management system
  • Complete support for The Polycom Office including: Polycom Global Management System, Polycom Global Address Book, Polycom OneDial and Polycom PathNavigator

Data Port

  • API for custom integration with remote devices such as Crestron™ and AMX™ control systems
  • RS-232 control port/data communications port (1200 baud to 115k baud asynchronous)

Other ITU Supported Standards

  • H.221 communications
  • Bonding, mode 1
  • H.225, H.245
  • H.281 far-end camera control
  • Annex Q standard for FECC in H.323 calls


  • Operating voltage/power 90-260 VAC, 47-63 Hz/40 watts
  • Auto-sensing power supply

Language Support of the Polycom ViewStation 4000

  • Chinese, English, French, German, Italian, Japanese, Norwegian, Portuguese and Spanish

Environmental Specifications

  • Operating temperature: 0 to 40° C
  • Operating humidity: 10% to 85% R.H. noncondensing
  • Nonoperating temperature: -40 to 70° C
  • Nonoperating humidity (noncondensing): 10 to 90%

Weight and Demensions

  • Base Unit Weight: 4.7 kg/10 lbs
  • Dimensions (W/H/D): 43.8 cm x 8.8 cm x 46.7 cm

Polycom ViewStation 4000 Warranty

  • Three year labor and parts

About TKO

TKO Video Communications is an industry leader in providing reliable, high-quality video communications solutions for commercial, government, educational and international enterprises. Services include video conferencing, streaming video and audio, event management and satellite broadcasting.

More About TKO Products

Connect with TKO